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How do I retreive deleted email if I no longer have ...

 

Customer Question

How do I retreive deleted email if I no longer have the computer from which it was sent and or received? The server is Comcast.net

Optional Information:
OS: Windows 98






Submitted: 2641 days and 8 hours ago.
Category: Computer
Value: $20
Status: CLOSED
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Expert:  glenn replied 2641 days and 8 hours ago.

if u sign on to comcast u should be able to retrieve it mail is not saved on the comp

Customer replied 2641 days and 7 hours ago.

Reply to glenn's Post: This answer is not acceptable. I need more detail. The email was intentionally deleted.

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Expert:  Andy replied 2641 days and 7 hours ago.

Ho and welcome to JA,
          Are you accessing your email using the web browser or through a client program such as Outlook express or thunderbird?
Please let me know.
Andy

Accepted Answer

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Expert:  John D replied 2641 days and 7 hours ago.

If you don't have access to your old computer, the only way you may recover deleted mail is through comcast.net website. Visit www.comcast.net, log on using your id and password, go to your webmail page. Check your inbox and the deleted mail or (trash) folder. If you're lucky your deleted mail could still be there. If you can't find in any of the folders it means your mail is gone. There are howver few cases where the mail servers can retrieve deleted mail for their customers in very special circumstance. If the deleted mail is important to you, try contacting comcast directly and see if they can help.


Hope this helps.

Expert TypeBS Degree in Engineering.
Category: Computer
Pos. Feedback: 98.8 %
Accepts: 3558
Answered: 1/11/2006

Experience: Bachelor of Science - Engineering Consultant

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