How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask xarqi Your Own Question

xarqi
xarqi, Generalist
Category: Computer
Satisfied Customers: 596
94965
Type Your Computer Question Here...
xarqi is online now
A new question is answered every 9 seconds

Yahoo Mail/Browser change

Customer Question

I have just changed Browser from IE to Mozilla, Why won't my "Yahoo Mail" transfer over.
Submitted: 11 years ago.
Category: Computer
Expert:  xarqi replied 11 years ago.
Please confirm that you mean webmail, that is mail stored on a
server at yahoo.com, and accessed via your browser.

Have you actually signed into your Yahoo account using Mozilla?
Customer: replied 11 years ago.
Reply to xarqi's Post: Thank-you, yes I do mean webmail, I have tried to sign in, but the browser changes to IE to give me my e-mail,I transfered all details from IE over to Mozilla via the Wizard, I have inserted a Yahoo Toolbar on Mozilla, which has an e-mail Icon, yet, it will give me the Yahoo page, when I click on Mail it changes to IE.I have also had a browser hijacker, "about:blank" but hopefully, Spyferret has killed it.DO hope you are able to please help me!! I'm in despair.Customer
Expert:  Paul replied 11 years ago.
 

Sorry, may I confirm you are using Mozilla not Mozilla Firefox.


Expert:  Serenade replied 11 years ago.

Additional info fromCustomer


I haven't had any success at all,still desperately need help. It is a shared computer,with my son, his Yahoo mail comes through ok, but mine doesn't seem to be configured correctly, I don't know where I have gone wrong or how to
reconfigure my Mail. Transfer is to Mozilla Firefox.
Please someone help. ThanksCustomer/P>

Expert:  Sarder Hasnut replied 11 years ago.
 what you want to transfer? Actually you can't describe you problem. do you Yahoo Messenger? and whan a mail come you click the alert window and it goes to IE? is that you mean?
Expert:  Paul replied 11 years ago.
 

Sarder has a point, do you mean like that? Or do you mean direct access (through uk.mail.yahoo.com or mail.yahoo.com)?


Expert:  Serenade replied 11 years ago.

Hi everyone,


Customerjust sent more info to me directly. Here it is. Hope you can help:

I am  just learning because when I was at school, computers were unknown. Basically, I changed my Browser from IE to Mozilla Firefox, thought I had done well everything else transfered over ok, except, my Yahoo Mail from yahoo mail.com. the computer is divided and shared between myself and my son, My son receives his mail ok on his side, I can access my mail from his side but not mine, when, I try from my side of  Mozilla Firefox, I automatically get transfered to IE Yahoo Mail page.I went into Yahoo Mail/ Internet Options, information, I picked up was; Protocol: Hypertext Transfer Protocol.  Type:COM?YM?OPTIONS?YY=82865 File  .Address: http//uk.f255.mail.yahoo.com/ym/options?   (URL): YY=82865. if anyone can translate this information, so I can understand what to do, I would be very grateful   Hope this is sufficient information to give you an insight into my dilemma,
 hope someone has  an answer for me please.please.    Customer



Expert:  xarqi replied 11 years ago.
The Yahoo Toolbar that you use in Firefox: is it the one
specifically designed for Mozilla Firefox? If you are trying to use
the Yahoo Toolbar for Internet Explorer within Firefox, I would
not be at all surprised if it launched IE.

In case that is the problem, here's a link for the FireFox version
of the Toolbar:
http://www.winplanet.com/article/2759-.htm

Now - if I had any confidence, I'd make this a "for-pay" post, but
it is just a guess. Let me know how you get on.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Andy

    Computer Consultant

    Satisfied Customers:

    5316
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5316
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg Engineer John C.'s Avatar

    Engineer John C.

    Computer Science Engineer

    Satisfied Customers:

    3220
    Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
  • http://ww2.justanswer.com/uploads/ZE/zeyank/2014-12-9_221254_zeyank.64x64.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel/2015-8-10_192649_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7241
    Computer technician and founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/lifesaver333/2010-10-17_191349_ls.jpeg lifesaver's Avatar

    lifesaver

    Computer Software Engineer

    Satisfied Customers:

    4288
    Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    4103
    Technical Director of IT Company
 
 
 

Related Computer Questions