How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ATLPROG Your Own Question
ATLPROG
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7677
Experience:  MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML
44910485
Type Your Programming Question Here...
ATLPROG is online now
A new question is answered every 9 seconds

I strted word press the second week of January 2017. My blog

Customer Question

Hello,
JA: Hi. How can we be of help?
Customer: My name is***** strted word press the second week of January 2017. My blog is youngmindsdotblog.wordpress. I started with a yearly plan. I am taking my Masters Degree at Walden Uty and university and I have to participate in a blog throughout my degree. When I first started my blog I put in***@******.*** but my correct email is***@******.***. I corrected my address however it was never corrected because when I try to confirn my subscription it never arrives at my email However everyone that contacts me gets to the correct email Please help me I am very frustrated. Thank you! Tammy Bowers
JA: Just to clarify, what email service provider are you using?
Customer: I use my Walden University Email.
JA: What is your ideal outcome? How can we solve this for you?
Customer: I want my blog to work. I have spent hours putting it together.
JA: Anything else you want the programmer to know before I connect you?
Customer: Please fi
Submitted: 2 months ago.
Category: Programming
Expert:  Michael Hannigan replied 2 months ago.

Hello. My name is Michael. I can help you with your question. Can you please provide a link to the administration page and the login information so I can take a look?

Expert:  Michael Hannigan replied 2 months ago.

Also, I don't find any site at youngmindsdotblog.wordpress.com - are you sure that's correct?

Customer: replied 2 months ago.
that is my site. My site is youngminds12345blog or http://youngmindsdotblog.wordpress.com. I am very frustrated, I can't get anyone to talk to me.
Customer: replied 2 months ago.
I been have been charged a $5.00 returnable charge t then a $46.00 CHARGE AND NOW YOU WANT $39.00 MORE. I can't afford it.
Expert:  Michael Hannigan replied 2 months ago.

I think what you are seeing is for a premium service. Please read that - it's optional.

Expert:  Michael Hannigan replied 2 months ago.

http://youngmindsdotblog.wordpress.com gives me an error... the page isn't found.

Expert:  Michael Hannigan replied 2 months ago.

I think it's supposed to be https://youngminds.wordpress.com/

Customer: replied 2 months ago.
I did get charged $5.00 and $46.00 they have been been taken from my account.
Expert:  Michael Hannigan replied 2 months ago.

You said 39 more.

You would only have been charged what you agreed to pay. If you have billing questions, please contact JustAnswer to get your questions answered before we continue.

Customer: replied 2 months ago.
I have nothing to show for it, except more frustration. Have a great week.
Tammy Bowers
Expert:  Michael Hannigan replied 2 months ago.

Well, Tammy, that's because all you've done is complain about the charge instead of having a discussion with me. If you have questions about billing, please address them with JustAnswer, then we can continue. Being charged money, being upset with me, and leaving isn't going to make things any better. I know you are frustrated, but it certainly shouldn't be with me. I'm a technical resource trying to help you. You came here, to a paid support site asking for help.

Expert:  Michael Hannigan replied 2 months ago.

I've already told you the correct link to your blog. The link you gave me is incorrect.

Related Programming Questions