Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
It is ok if you are locked out, but it will take 24 hours to get back in.
Please review the article below and follow the instructions. I can keep this open for a day
until we can start to gain access again, but do NOT touch it if you are locked out for 24 hours until
this time tomorrow and we will recover your account. You just got locked out so you can 'try' to
recover your password, but it may or may not be successful by this link. If it isnt, wait one day and we can
pick up again this time tomorrow.
Let me know when you are ready and the results.
This work around may help as well if you would like to review it for locked accounts.
Please rate the 5 stars at the top of the page to close out this question as it is the only way i amcredited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.~Franklin