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ATLPROG
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7677
Experience:  MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML
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I have a wordpress website built by an outside source

Customer Question

I have a wordpress website built by an outside source (india). Everything works ok except i have a page with 3 different buttons on it and with each button a different popup should come up. The programmer used the apperance/theme options for the popups. There is a first, second and third. The first 2 buttons out of the 3 pressed brings up the first popup in themed options and the third putton pressed does bring up the third popup. The second button does not bring up the second popup from themed options. I cant find where to link the button or to edit this. I tried to add a separate popup site but no work. How do i edit this?
Here is the theme options page:
Theme Options
Header SettingsHome FooterHow It Work
How It Work
First Work Popup Content
p
Second Work Popup Content
div
Third Work Popup Content
p
Save OptionsRestore Defaults
Here is the page with the respective buttons:
How It Work
Commercial Customer
Edit | Quick Edit | Trash | View
Select Emergency Services
Emergency Services
Residential Customer
Edit | Quick Edit | Trash | View
Select bulk action
Submitted: 7 months ago.
Category: Programming
Expert:  Kris R replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 7 months ago.

Can you show me the URL please?

Customer: replied 7 months ago.
http://allproservicesofwestmi.com/#how-it-worksThis is url of the 3 buttons
Expert:  Kris R replied 7 months ago.

What button names are they?

Customer: replied 7 months ago.
Residential, commercial, emergency. only ones on that page.
Expert:  George Sibiya replied 7 months ago.

Hi,

Welcome to JustAnswer and thank you for utilizing our services.

On my side all three buttons show a blank pop ups as shown on the attached.

Am I looking at the right place?

Regards,

G

Customer: replied 7 months ago.
did you look at appearance /themes?
Expert:  George Sibiya replied 7 months ago.

ok, checking it out just now

Customer: replied 7 months ago.
The programmer used appearance / themes for the pop ups associated with those 3 buttons.
Expert:  George Sibiya replied 7 months ago.

If you go to Appearance -> Editor

This opens up a Edit Themes window with all relevant source files of the theme.

The first file to examine is the index.php, one of the files listed on you right of the Edit Themes page

Please advice if this helps or if you need more help

Customer: replied 7 months ago.
this is what i got in options.php
Expert:  George Sibiya replied 7 months ago.

Ok thanks,

I think you might want to create a temporary admin account for me to look at it or zip the site folder if you have access to the host file system and share it with me on Google Drive.

I'll send a premium service offer for me to securely share the Google account or for you to securely share the temporary admin creds.

Regards,

G

Customer: replied 7 months ago.
I am out.
Expert:  Jason Jones replied 7 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

Customer: replied 7 months ago.
You do not need to be on my computer. It's a wordpress code.
Expert:  Jason Jones replied 7 months ago.

Very well. I will opt out and allow another to help. Good luck.