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Richard
Richard, Consultant
Category: Programming
Satisfied Customers: 31124
Experience:  Programming and Network consultancy for 15+ years
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MY IPAD IS LOCKED UP. I HAVE BEEN TOLD THAT IT IS LOCKED AS

Customer Question

MY IPAD IS LOCKED UP. I HAVE BEEN TOLD THAT IT IS LOCKED AS IF IT HAS BEEN STOLEN. DO I NEED TO SEE A TECH IN PERSON AT THE aPPLE STORE OR CAN YOU HELP ME?
Submitted: 1 month ago.
Category: Programming
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please exactly what you see on the screen of the iPad?

thank you

Customer: replied 1 month ago.
Richard, I think I may have jumped to conclusions too soon. My Ipad's battery is completely dead
Expert:  Richard replied 1 month ago.

No problem, charge it up and if it is asking you to activate it, then just enter in your Apple ID and Password

f you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

and if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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