How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ATLPROG Your Own Question
ATLPROG
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7677
Experience:  MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML
44910485
Type Your Programming Question Here...
ATLPROG is online now
A new question is answered every 9 seconds

I have a web page and I am new in web desing, develeped a

Customer Question

hi
JA: Hello. What is your issue regarding?
Customer: I have a web page and I am new in web desing
JA: What programs and versions are you using?
Customer: develeped a form but some how the form doesn't work
JA: What is your ideal outcome? How can we solve this for you?
Customer: it is a HTML and PHP form
JA: Anything else you want the programmer to know before I connect you?
Customer: na that is it
Submitted: 8 months ago.
Category: Programming
Expert:  LogicPro replied 8 months ago.

Hi,

Welcome

Hope you are doing well.

Please elaborate

Zip all files; upload the zipped file to http://wikisend.com or http://ge.tt and post download link here.

What is the deadline?

Customer: replied 8 months ago.
Hi I am trying to upload the page,,,it just giving me error massage
Expert:  LogicPro replied 8 months ago.

Read this:

http://ww2.justanswer.com/help/how-do-i-send-photo-or-file-expert-0

Customer: replied 8 months ago.
I can't see my question page and I am totally lost...
Customer: replied 8 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  LogicPro replied 8 months ago.

I am with you

you can reply here with your question.

What exactly do you need.

Customer: replied 8 months ago.
I have a web page with a form
the form is a HTML and PHP
it seems like there is a mistake in my PHP so my form no working
Customer: replied 8 months ago.
do you want me to paste my HTML and PHP here?
Expert:  LogicPro replied 8 months ago.

this editor may not support code

What error you are getting?

Customer: replied 8 months ago.
no error i just don't recieve the form from my email
Customer: replied 8 months ago.
it is a very simple form...has first name...last name,,email...phone and textarea
Expert:  LogicPro replied 8 months ago.

ok. can you elaborate "i just don't recieve the form from my email"?

Customer: replied 8 months ago.
no, I have this form in my web page...when people send the form..I don't recieve it..
Expert:  LogicPro replied 8 months ago.

My apologies, I am out of ideas and opting out for other Professionals to answer. Please wait. You will be notified by email as soon as any Professional joins you.

Thank you for your patience.

Customer: replied 8 months ago.
ok no problem..
Expert:  The-PC-Guy replied 8 months ago.

can you zip for form into a zip file and attach it here. PLease include any html or php or js code

Customer: replied 8 months ago.
can I do it with email..Idon't know how to attach in here
Expert:  The-PC-Guy replied 8 months ago.

yes but it will take a while. it may take a few days before i get the file.***@******.***

Customer: replied 8 months ago.
Then can u guide me how to do attachment here
Customer: replied 8 months ago.
Oh i got it i see the botton for file attachment
Customer: replied 8 months ago.
here is my file
I want to make sure I have functional form...
Customer: replied 8 months ago.
only th contact page needs a form..rest don't worry about it
Customer: replied 8 months ago.
Did you get my files?
Expert:  The-PC-Guy replied 8 months ago.

so the problem is, that the form loads fine, but when you send it the email does not get sent?

Is this site hosted somewhere, or are you running this on your computer?

Customer: replied 8 months ago.
hosted by a server, and ya it seems like to program loads fine, do you think it is the host problem?
Expert:  The-PC-Guy replied 8 months ago.

possibly but there are a few things we can try.

first what is the email host you are sending to?

Expert:  The-PC-Guy replied 8 months ago.

and what is the email address you are using to send from , is it the same domain as the host, or is it whatever email address the person enters?

Customer: replied 8 months ago.
the email to be sent is ***@******.***the server is on justhost.com
Expert:  The-PC-Guy replied 8 months ago.

sorry is that the email you are sending the form data to?

Expert:  The-PC-Guy replied 8 months ago.

and do you use the same email as the from address?