How's it going.Let me read of your question. Give me a minute.
are you there?
Hi, my name is ***** ***** I am available to assist you if the time is convenient for you.
What times are best for you? We're going to have to try to schedule times to work together because we have about a 12 hour time difference
I'd have to look through the admin interface via remote assistance to see if anything is amiss. You did request secure remote assistance correct?
I'm going to opt out and let a different expert assist you who may be closer to your home timezone.
Hello, mate. I won't mess about with time zones: let's see if we can get this squared away.
One concern off the bat: you say you put everything back the way it was, but it's not working.
HUMBLE SUGGESTION: not EVERYTHING is back the way it was!
But we will try to diagnose with a bit more detail than that. Kindly message me back when it's convenient for you.
Can I have the address of the site to see what happens when I surf there?
Where is it being hosted? What operating system do they run? What Web server software (Apache, IIS, etc.) do they host?
Yes, and yes.
I really need those questions answered in order properly to analyse what's afoot.
Make sure your sister doesn't trek into dangerous places where the Tjangara or Turramulli giants lurk!
I have fundamentally zero information I need to solve this. "My sister isn't here" doesn't quite cut it! I need more details on how you "put things back," to be brutally honest.
Please contact us when your sister, the Web site administrator, is back.
May I ask why you were making such sweeping changes to the site in her absence?