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ATLPROG
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7677
Experience:  MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML
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I moved a Joomla website from one server to another server

Customer Question

I moved a Joomla website from one server to another server and imported a joomla database successfully. The website doesn't load and I cannot login to the backend I am getting error 500
Submitted: 9 months ago.
Category: Programming
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Aitizaz replied 9 months ago.

Hello and welcome to Just Answer! i am Aitizaz and i will assist you today

do you have access to back end/server?

Customer: replied 9 months ago.
You can login to the host and take a look at the files there
Expert:  Aitizaz replied 9 months ago.

OK! please let me know the credentials

Customer: replied 9 months ago.
I have exported the database from one server which I have on my desktop. I moved all files to the new server. Bluehost.com User ikapamar and PW: Red=470115. I don't remember if I uploaded the exported DB, but I can do it for you.
Expert:  Aitizaz replied 9 months ago.

Let me have a look at it.

Expert:  Aitizaz replied 9 months ago.

URL of your website please?

Customer: replied 9 months ago.
kapstaden.com
Expert:  Aitizaz replied 9 months ago.

please let me know the credentials for joomla admin panel as well

Customer: replied 9 months ago.
Frida PW: Ih470115
Expert:  Aitizaz replied 9 months ago.

OK thank you

Customer: replied 9 months ago.
I uploaded the Exported DB to Kapstaden Folder: jml_ad25bi1k31.sql
Expert:  Aitizaz replied 9 months ago.

how do you access the admin panel? i mean what is the exact URL for that?

Customer: replied 9 months ago.
kapstaden.com/administrator
Expert:  Aitizaz replied 9 months ago.

OK! it will take some time. i will get back to you soon

Customer: replied 9 months ago.
Its 1:00 in the morning, do you have other questions, because I think I have to go to bed!
Expert:  Aitizaz replied 9 months ago.

not really. i will leave a status message about the work i have done. you may reply whenever you are free to engage

Customer: replied 9 months ago.
Okay, Thanks!
Expert:  Aitizaz replied 9 months ago.

you are welcome!