Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I think the problem you are asking about is, the drop-down menu for chair color, when the choice is changed, does not 'do' anything and the Chair picture remains 'White' in color.
Adding some script code - something fairly simple and standard - would 'activate' the change-of-image that would display chair colors properly.
I could write that script for you - if your time-frame for completion was not large.
Or you could crib a script from several public sources of no cost.
(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)
I understand - but, JustAnswer regulations require me to use the Chat feature here, not your email address... unless I picked up on your Phone Call service request, which I am unable to do at this time.
Do you know how to edit a web page, in the HTML code? or do you just use the WordPress functions to create or alter the pages on your site?
I have no power over refunds. For all issues of billing, payment, subscription terms and status, etc., I must refer you to Customer Support at JustAnswer.com, which may be contacted through:
They will no doubt address your concern, if you contact them, with reasonable promptness.