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ATLPROG
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7677
Experience:  MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML
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I use Adobe Photoshop Elements 13 and since updating to

Customer Question

I use Adobe Photoshop Elements 13 and since updating to Windows 10 I cannot import pictures from my camera. I get the message...Cannot create the specified folder. The folder name is ***** ***** you do not have permission to save to the specified directory. The only box to click is ok and I cannot go any further. Is this program not compatible with W10 or is too soon to know?
Submitted: 1 year ago.
Category: Programming
Expert:  Satchi replied 1 year ago.
Hi Welcome to Justanswer, I will be more than happy to assist you today .
Please let me know when you come online so that we can start
Customer: replied 1 year ago.
I am online!
Customer: replied 1 year ago.
Have we connected yet?
I have a feeling we are not connecting, is there something more for me to do?
Customer: replied 1 year ago.
Satchi are you there?
Customer: replied 1 year ago.
I am going to logout! I don't think you are there - you do not answer me.
Customer: replied 1 year ago.
I am back online, we are not connecting
Customer: replied 1 year ago.
It seems I have waited a long time, I expected to wait a while, but it has been at least 30 minutes and I just don't get a response, even tho he says he has responded, I don't receive it.
Customer: replied 1 year ago.
Do I wait online or what?
Expert:  Satchi replied 1 year ago.

Hi Sorry for the delay ..I was facing connectivity issue

http://www.justanswer.com/remotedesktop/join.aspx?Session=f5fb5af2-dc07-49fe-af6a-0c5bc443c5b7

Please click the link above and click On I Agree button so that I can check remotely