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ehabtutor
ehabtutor, Computer Software Engineer
Category: Programming
Satisfied Customers: 1344
Experience:  Bachelor of computer science, 5+ years experience in software development, software company owner
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I have the following error and I cant access my dashboard.

This answer was rated:

I have the following error and I can't access my dashboard. I've attempted to go into my cpanel and change the code per directions on this tutorial: http://www.youtube.com/watch?v=CB0BfoDyVN4

Please help.
Hi,

Welcome to just answer.

My Name isXXXXX and i have vast knowledge with wordpress.

It would be my pleasure to help you.

can you please give me the link to your website.

regards,
ehab tutor
Customer: replied 3 years ago.

Hi Jeremy,

 

This problem is obviously generated by a plugin named responsive add-ons.

 

We need to remove this plugin first in order to remove the error.

 

If you can give me a temporary wordpress admin account, i can fix this for you.

 

regards,

ehab tutor

Customer: replied 3 years ago.

foxtrotaviation.com/cpanel


 


username: foxps


pw: BMZkqYZRnmPG

Can you give me the admin account to wp as well.

regards,
ehab tutor
Customer: replied 3 years ago.

foxtrotaviation.com/wp-admin


 


username: admin


pingzing1!

OK

I am in working on the issue.

I will update you once i am done.

regards,
ehab tutor
Customer: replied 3 years ago.

Sounds fair. I have to travel now and will be in the car for about 2.5 hours.

Done.

Please check the website now.

Let me know if you need any further help

Please take a minute to leave me positive feedback.

A bonus will always be appreciated

regards,
ehab tutor
ehabtutor and 2 other Programming Specialists are ready to help you
The plugin responsive addons was causing this fatal error to appear. I managed to disabled it through the database.

Now you can manage your website with no problems.

If you need any help regarding anything related to wordpress at anytime.

Just post a question starting with "To Ehab Tutor Only" and i will be at your help.

best regards,
ehab tutor

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