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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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It is offline and all attempts to make it online are not

Customer Question

It is offline and all attempts to make it online are not working.
JA: What's the make/model number of your printer? How old is it?
Customer: KFC wireless
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mfc
JA: How long has this been an issue? What happened right before this popped up?
Customer: Windows 10
JA: Is there anything else important you think the Printer Technician should know?
Customer: We have restarted the printer and computer
Submitted: 10 days ago.
Category: Networking
Expert:  Cody replied 10 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 days ago.

Do you have a usb cable to plug the printer into your computer temporarily?

Expert:  Cody replied 10 days ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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