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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I've had a Netgear extender for several years and it has

Customer Question

I've had a Netgear extender for several years and it has performed satisfactory for me. There are 5 lights that have always been green. However the 5th light is never green anymore and is yellow 95% of the time. Sometimes this light is solid red. My wi-fi is now very slow downstairs (my router/modem is located upstairs). I have tried several locations in my home but nothing seems to improve my problem. Any ideas?
JA: How much experience do you have with this particular Netgear router?
Customer: I've had it several years.
JA: What happened right before this popped up?
Customer: I don't know.
JA: What troubleshooting have you tried?
Customer: Only moving the extender around the house.
JA: Anything else you want the network expert to know before I connect you?
Customer: No. I'm a novice at this.
Submitted: 7 days ago.
Category: Networking
Expert:  Kris R replied 7 days ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 7 days ago.

Hi

Would it be possible to connect to your PC and have a look at the administrator interface.

Thanks

Kris