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Ask Mike the Mac Medic Your Own Question

Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8843
Experience:  Network consultant for over 20 years.
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Info screen pops up on start up everything good except it

Customer Question

info screen pops up on start up everything good except it says that AHCI port 2 Hitachi ***** S.M.A.R.T. Capable and Status BAD i belive if im right could be hard drive falure
JA: Can you describe your network setup (devices and cables used)?
Customer: all usb cables for printer etc mouse keyboard vga for monter sata for hard drive and cd rom
JA: What happened right before this popped up?
Customer: gateway screen on bottom say f1 enter setup f12 boot menue for half secound
JA: What troubleshooting have you tried?
Customer: other then checkin cables and bios see if any thing change looks ok tried tried resume came up with blank screen tried booting all comes up with american megatrends screen
JA: Anything else you want the network expert to know before I connect you?
Customer: wow just tried it again resume came up with the boot device screen
Submitted: 1 month ago.
Category: Networking
Expert:  Mike the Mac Medic replied 1 month ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and will be with you shortly.

Expert:  Mike the Mac Medic replied 1 month ago.

Yes that means the drive is failing or has failed. Can you see it in File Explorer?

Expert:  Mike the Mac Medic replied 1 month ago.

Do you still need help you never replied back?