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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Do I need to sign up 1st. We at one time had Geek Squad tech

Customer Question

Do I need to sign up 1st. We at one time had Geek Squad tech support, but haven't used it in a few years.
JA: What's the make/model of your device? How old is it?
Customer: Acer Aspire / V 2yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It did this couple months ago my office guy fixed it and now doing again. I talked to him Friday and he said to try you! It won't connect to the internet threw my Verizon Hot Spot
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Not at this time
Submitted: 1 month ago.
Category: Networking
Expert:  bbao replied 1 month ago.

> It won't connect to the internet threw my Verizon Hot Spot

Does the Acer laptop work well with other Wi-Fi routers or hotspots?

Customer: replied 1 month ago.
It's working tonite n he got his work done. But I'm sure something will happen again. Thank you for now n we are signed up again!!!
Expert:  bbao replied 1 month ago.

Good to know that. Better double check or write down all current settings for the hot spot on OS and the device, once something happens again, first check if any setting is changed.

Customer: replied 1 month ago.
Okie Dokie Thank you! Appreciate your feedback! Have a nice nite!