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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Unable to connect to my wifi. says there is an

Customer Question

unable to connect to my wifi. says there is an authentication problem. I have reentered my password, shut off my glo light and restarted it.
Submitted: 2 months ago.
Category: Networking
Expert:  Randy IT Tech replied 2 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Try this please> tap the name of your home wifi network on the kobo, then choose forget. Then try entering the wifi password ***** If it fails let me now the brand/model of your internet router/modem please.

Expert:  Randy IT Tech replied 2 months ago.

did that work for you?