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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a cisco ea6300 unit and i can not getany wireless

Customer Question

i have a cisco ea6300 unit and i can not getany wireless connection. Brighthouse has checked the main feed and that's ok
JA: How much experience do you have with this particular Cisco product?
Customer: 0
JA: What happened right before this popped up?
Customer: it was working yesterday then today it was not working
JA: What troubleshooting have you tried?
Customer: re booting unplugging units new Ethernet cable
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Networking
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Is the router broadcasting a wireless network that can be detected by your wireless devices or are they not

picking up anything?

Customer: replied 3 months ago.
not picking up any signal
Expert:  Byron replied 3 months ago.

With the router powered on, hold down the reset button on the back for 10 seconds using a pointed object and release.

This will reload the firmware. The router will need to set up again like when it was new but this should get the radios working.

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