How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

My Lenovo YOGA can't keep a good internet connection.

Customer Question

My Lenovo YOGA can't keep a good internet connection.
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: Windows 10 Home, Lenovo Yoga 710 Convertible 2-in-1 Laptop i7
JA: Have you installed any updates recently?
Customer: No, but I checked for driver updates for my network adapter and it says it is current
JA: Anything else you want the computer expert to know before I connect you?
Customer: That is all!
Submitted: 4 months ago.
Category: Networking
Expert:  Josh replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 4 months ago.

Is that the only device in your house that is having poor connection to your router?

Customer: replied 4 months ago.
it is. 1 desktop, two other laptops, and two tablets all work fine. And I noticed many people are having this problem on the Lenovo Support Forums.
Customer: replied 4 months ago.
Is the $39 to connect to my laptop extra, ontop of the $45 I am already paying?
Customer: replied 4 months ago.
can you send instructions for the fix?
Customer: replied 4 months ago.
I think I am going to find another way to fix this. This is taking way to long for the money I am paying.