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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8795
Experience:  Network consultant for over 20 years.
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I forgot my password and have been trying to reset it and I

Customer Question

I forgot my password ***** have been trying to reset it and I never receive the rest instruction by e-mail. I have tried several times with no results. Hopefully you can help me.
JA: When did you last reset your username and password?
Customer: About 2 years ago.
JA: What happened right before this popped up?
Customer: The asked me for a password
JA: What troubleshooting have you tried?
Customer: asking for instructions
JA: Anything else you want the network expert to know before I connect you?
Customer: i just need a new password
Submitted: 15 days ago.
Category: Networking
Expert:  Mike the Mac Medic replied 15 days ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and will be with you shortly.

Expert:  Mike the Mac Medic replied 15 days ago.

Did you check in your SPAM folder?

Expert:  Mike the Mac Medic replied 15 days ago.

Hello? Are you there?

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