How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I am only getting the first 3 lights on my new router: power

Customer Question

I am only getting the first 3 lights on my new router: power light and the next two. This third one is blinking and my ipad, etc. only have two dots.
JA: Can you describe your network setup (devices and cables used)?
Customer: I have an ARRIS box from the cable company, and the wireless netgear that is plugged into the cable box with the yellow cord. I use an iphone, laptop, and RING security system.
JA: What happened right before this popped up?
Customer: What do you mean? Just now, nothing happened.
JA: What troubleshooting have you tried?
Customer: I checked my connections and contacted you.
JA: Anything else you want the network expert to know before I connect you?
Customer: No.
Submitted: 1 month ago.
Category: Networking
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What are the two other lights, second and third, labeled with? the lights that are not power, what lights are they, please?

Customer: replied 1 month ago.
the 2nd is a circle with a half circle at it's circumference. The 3rd is a dot with*****brackets on each side
Expert:  Russell H. replied 1 month ago.

What model, or model line name, is the Arrus router box in question, please?

Related Networking Questions