Hi,I'm sorry about the issue. Can you please check at the back / bottom of your ATT 1911 DLS device to see if there is any other model? Do you also see any other device connected to that device?Do you also have an (old) laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac? Please reply at the box below. Thank you.
Do you also have another working Windows or Mac computer? If yes, what's the make / model of that computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,