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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I just bought your wifi N300 extender and the tv is asking

Customer Question

I just bought your wifi N300 extender and the tv is asking for wpa security code, which I can not find.
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: the extender indicates it is getting the signal and the tv is indicating it is getting the signal
JA: What happened right before this popped up?
Customer: I was doing a new device setup when is asked for the security code
JA: What troubleshooting have you tried?
Customer: turned off the tv and turning it on
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Networking
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are other devices successfully connected to your extender network?

and if so, is one of them a Windows computer. The password (WPA code) can be recovered from it.

Customer: replied 4 months ago.
Customer: replied 4 months ago.
You thieves had a payment of $5, Now you want $39, after a guaranteed fix.
Expert:  Byron replied 4 months ago.

Ignore the pop-ups. They're sent be the site, not me.

Is the computer connected to the wi-fi running Windows 10?

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