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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I bought a trio stealth g5 tablet for my wife and

Customer Question

hi, I bought a trio stealth g5 tablet for my wife and Authentication problem keeps coming up. iphone and ipad work fine for years
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: Trio;) Stealth G5
JA: What happened right before this popped up?
Customer: aurhintising
JA: What troubleshooting have you tried?
Customer: unplugged router for 15 seconds is all
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Networking
Expert:  Mr.Med replied 2 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

I'm sorry about the issue, For some reason you may entered a wrong password ***** connect properly in your wifi network and you need to forget or remove the wrong password ***** you have entered and try to enter again the said password.

1. From your home page of your Stealth device Tap the menu.

2. From the applications menu tap the settings in which i has an icon of a gear.

3. From the settings options under "Wi-Fi", tap it and find the network where you are trying to connect.

4.tap the Network and an Information and option will pop up, just tap the Forget button to removed the inputted wrong password.

5.Now you removed the Wrong password ***** all you need to do is to enter again the password ***** taping the network name then an option to enter will popup, Tap the Show password ***** that you will be able to see the typed password ***** type it then tap the connect.

Thank you

Expert:  Mr.Med replied 2 months ago.

Hi,

Has everything workedout, do you still need help please?

Expert:  Mr.Med replied 2 months ago.

Do you still need help ?