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Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
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Experience:  Great troubleshooting skills with computer and network.
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Have a N600 netgear wireless router and two EX2700

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have a N600 netgear wireless router and two EX2700 extenders. Everything is setup but unable to see the 5G on the enters and cannot find out why. Any thoughts ?

Hi,

I'm sorry about the issue. The extender model EX2700 does not have the Wi-Fi signal band 5Ghz, so it does not see the 5G network name from your router. This extender only has the Wi-Fi signal band 2.4Ghz. Reference:

http://www.netgear.com/home/products/networking/wifi-range-extenders/EX2700.aspx?cid=wmt_netgear_organic#tab-techspecs

- If needed, you would need to get an extender with dual bands (which has both Wi-Fi bands 2.4Ghz and 5Ghz.)

- For example, the model WN3500RP has both 2.4Ghz and 5.0 Ghz bands:

http://www.netgear.com/home/products/networking/wifi-range-extenders/WN3500RP.aspx?cid=wmt_netgear_organic#tab-techspecs

https://www.amazon.com/NETGEAR-N600-Range-Extender-WN3500RP/dp/B009MIGCW6/

Please let me know if you have any further question. Thank you,

Hi,

I'd like to check if you still have any further question about this.

When you are available, please reply back to continue. Thank you,

Hi,

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