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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can not get the channels off of one and six now. if I put

Customer Question

I can not get the channels off of one and six now. if I put it on 3 it stays one if I put on 4 it goes to 6
JA: Can you describe your network setup (devices and cables used)?
Customer: everything is set right, ive had this setup for over 4 years. it is a problem in the box. before I was able to change but not now
JA: What happened right before this popped up?
Customer: all of a sudden I was being kicked off internet. before I would get on a less used channel and everything would be fine
JA: What troubleshooting have you tried?
Customer: turned on and off, reset router.
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Networking
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 4 months ago.

Are you referring to cable tv channels? Or wifi network channels?

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