Hi,I'm sorry about the issue. When you go to the wireless / Wi-Fi / network settings on the printer's screen, what happens? Does it show a list of network name(s)? If yes, does it also show your network name? Is the TV asking for the password? Is there any error or message?What is the model of your Internet modem/router device?Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac? Please reply at the box below. Thank you.
What's the model of your TV?
Can you please check at the back / bottom of your internet modem / router device for the model of it? Do you also see any password ***** key / passphrase there? (It is case-sensitive.)
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Is it asking for the Wi-Fi / wireless password? Or something else?
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,