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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have an Asus Almond in use as a range extender to a wifi

Customer Question

I have an Asus Almond in use as a range extender to a wifi network using an Asus router. It seems to have an unsecured signal and when I attempt to put a password ***** the Asus Almond in use as the extender it says it can only be done when used as a router. How to secure the signal?
Submitted: 5 months ago.
Category: Networking
Expert:  Byron replied 5 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can go into Settings on the almond and tell me the firmware version number?

Expert:  Byron replied 5 months ago.

In Settings tap Software Update and check for an update.

Customer: replied 5 months ago.
Says up to date in software settings. Could find no firmware reference.
Expert:  Byron replied 5 months ago.

When you tap Software Update do you see a current version number (see attachment below)

Expert:  Byron replied 5 months ago.

Which product do you own? Is it Almond, Almond 2015 or Almond+ ?

Customer: replied 5 months ago.
AL1-R196-L299-W33 is update. Believe Almond +, will check.
Customer: replied 5 months ago.
Model: Almond
Expert:  Byron replied 5 months ago.

Thank you. One moment please.

Expert:  Byron replied 5 months ago.

Do you have a PC connected to the same network as the almond? I notice your screenshot appears to be a phone screen.

Customer: replied 5 months ago.
I do and yes it is .
Expert:  Byron replied 5 months ago.

Thanks. Please give me a few minutes and I'll send further instructions.

Expert:  Byron replied 5 months ago.

Sorry for the delay. Go here: http://www.securifi.com/rg/software-update

Select Almond and go to step 4 and download the firmware to your PC, then

Access Web-Interface of Almond : From the home screen of the Almond LCD, tap on "More" and then tap on "Web Administer". Note down the URL and login credentials. Next, open a browser on the computer and type in the "URL" on the address bar. This would provide you access to the web UI of the Almond.

Upload Software: Tap on "Software" and then "Choose File" select the correct file (AL1-R201-xxx-xxx for first Almond, ) and upload the same. Wait till the Almond reboots and shows the home screen.

Customer: replied 5 months ago.
Have to switch to the wireless computer, be a minute.
Expert:  Byron replied 5 months ago.

Certainly. No hurries.

Customer: replied 5 months ago.
Its asking what I want to open the download with?
Expert:  Byron replied 5 months ago.

You want to save the file to your desktop or some location where you can find it.

Once you have your computer signed in to the Almond you should see the screens

for step 4.1 for the Almond on this page. https://www.securifi.com/software-update

When you click Choose File, you point it to the file you downloaded earlier

Customer: replied 5 months ago.
Loading
Expert:  Byron replied 5 months ago.

ok, thanks

Customer: replied 5 months ago.
Says this site can't be reached the connection was reset?
Expert:  Byron replied 5 months ago.

Is the computer you're using connected to the extender network or your main router network?

Customer: replied 5 months ago.
Extender
Expert:  Byron replied 5 months ago.

Is it possible to connect it to the Almond with a network cable?

Customer: replied 5 months ago.
Don't have an available network cable
Expert:  Byron replied 5 months ago.

I understand. Tell me if I've got this right. You logged in to the Almond

Selected Software, then Choose File and selected the firmware file you downloaded.

You then clicked Apply and that's when you got the error?

Customer: replied 5 months ago.
Customer: replied 5 months ago.
I was on a different computer with Win 10 and adblocker and some form of security. I have no idea how to bypass but that is the only computer using the wireless, all others hardwired.
Expert:  Byron replied 5 months ago.

All I can suggest is doing the upgrade when you have a network cable available.

It's also safer and more reliable when using a cable.

You could try unplugging the Almond for 60 seconds then plugging it back in and letting it

boot up, then trying the upgrade again. I'm not sure if Adblocker is responsible but a firewall that's

part of an anti-virus suite could be blocking it.

Customer: replied 5 months ago.
Ok, I will try turning it off.
Customer: replied 5 months ago.
It says it's loading but in the bottom left corner it says waiting for colon and gives the number URL and nothing else happens and in the screen pops up saying It's unable to go forward. I have turned off ad blocker and Internet security
Customer: replied 5 months ago.
All this has to be done to put a password ***** the wireless connection?
Customer: replied 5 months ago.
for colon is mistype
Expert:  Byron replied 5 months ago.

The updated firmware will give you the ability to put a password ***** when the Almond is set up as an extender.

When you have a chance, can you temporarily borrow the cable from one of the hardwired computers.

Customer: replied 5 months ago.
my son is in an online class and mine is too involved, i will try later. All instructions the same?
Expert:  Byron replied 5 months ago.

Yes. The only difference is that the computer will be directly connected to the Almond.

Expert:  Byron replied 5 months ago.

Hi Steve. I'm following up to see if the firmware update succeeded and if it resolved the wi-fi security issue?

Customer: replied 5 months ago.
Going to go back and try now, sorry been swamped, thanks for the reminder.
Expert:  Byron replied 5 months ago.

Certainly. Not a problem.

Customer: replied 5 months ago.
OK software uploaded and I am back at the home screen on the Allmond
Expert:  Byron replied 5 months ago.

OK. Are you able to make the change you wanted now that the new firmware is installed?

Customer: replied 5 months ago.
I wanted to have the wireless password ***** but I don't want to attempt it and mess it up and go through this again so is there a proper procedure
Expert:  Byron replied 5 months ago.

Not that I'm aware of. Set security and save/apply the change.

Securifi says the updated firmware will allow that.

Customer: replied 5 months ago.
When I choose security on the Almond it still says that that option is only available in router mode
Customer: replied 5 months ago.
I am using it as a range extender currently
Expert:  Byron replied 5 months ago.

Well, if you put the Almond in router mode and set the security, does it stick when you switch it back to extender?

Customer: replied 5 months ago.
Well before I just start messing around with the almond, and messed something up do you know how to switch it into router mode
Expert:  Byron replied 5 months ago.

I know you can run the wizard from the screen and set it there. I'm not sure how to do it if you're connected through

a browser, though.

Customer: replied 5 months ago.
In progress
Expert:  Byron replied 5 months ago.

let me know

Customer: replied 5 months ago.
OK I'm going through the process again as when it completed last time there was no allowance for putting in a password.
Customer: replied 5 months ago.
I have unplugged the modem power and plugged it back in and now it's asking me to advance to the next screen. I did that and it's waiting for the modem to connect.
Customer: replied 5 months ago.
Here is the screen I got
Expert:  Byron replied 5 months ago.

Thanks. When you were connected to it via cable, did you see this screen? attachment below

Expert:  Byron replied 5 months ago.

The screenshot looks like its asking for your Asus wi-fi password

Customer: replied 5 months ago.
I was never asked for that. Now my laptop will not connect to the Internet I assume because there's no wireless as I connected the almond up as a router and my laptop was using it as a range extender.
Expert:  Byron replied 5 months ago.

It appends _almond to the end of Asus and that's how you distinguish between being

connected to the router or the extender so you're using the same wi-fi password ***** both.

Expert:  Byron replied 5 months ago.

Did you enter your wireless password ***** this screen?

Customer: replied 5 months ago.
When I tried it just went to the main screen. It did not allow me to put anything in nor did it activated keyboard or any input device.
Expert:  Byron replied 5 months ago.

Connect to the Almond with a network cable. On the screenshot there is an option to set the Mode

Customer: replied 5 months ago.
A network cable from my laptop to the Almond?
Expert:  Byron replied 5 months ago.

Yes. Isn't that how you performed the firmware upgrade?

Customer: replied 5 months ago.
but at this point I'm clarifying everything
Expert:  Byron replied 5 months ago.

Oh, ok.

Customer: replied 5 months ago.
This is the screen I get because now my computer won't connect to the Internet. Somehow in this process something is been disconnected
Customer: replied 5 months ago.
OK the Internet connection works but this site just will not respond anymore
Customer: replied 5 months ago.
OK I have switch the Almond back to extender mode. I need to MoveOn here because this is taking too much time. Thanks for trying to help but I'm done
Expert:  Byron replied 5 months ago.

I understand.