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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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It keeps saying I am not connected to the network. I

Customer Question

It keeps saying I am not connected to the network. I refreshed everything . It has been working fine for some time and seems to be Suddenly not connected.
Submitted: 5 months ago.
Category: Networking
Expert:  Jason Jones replied 5 months ago.

Hello,
I am the person that will be helping you today.

Are you having this problem with a PC, a Mac, a tablet, a phone, or something else?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 5 months ago.
A Vizio T.V. I did eventually get it connected to network, but netflix continues to say that it is not connected. This is confusing because everything has been working fine. This is a sudden turn of events.
Expert:  Jason Jones replied 5 months ago.

Thank you for the update. Please, do a cold boot of the system, which is done by unplugging the power to the wireless router and the TV and plugging the power back in. Once that is complete, turn the TV back on and test. Did that make any change?

Customer: replied 5 months ago.
I have already done that several times.
Expert:  Jason Jones replied 5 months ago.

Is the TV currently connected to the network? Does it state so in the Menu > Settings > Network area?

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