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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have forgotten the pin for this computer, It is a surface

Customer Question

I have forgotten the pin for this computer
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It is a surface pro book operating on Windows 10
JA: What happened right before this popped up?
Customer: The computer didn't recognize me so I restarted and it did.
JA: What troubleshooting have you tried?
Customer: Not sure what TS I can do. I had tried what I thought might be my pin several times
JA: Anything else you want the network expert to know before I connect you?
Customer: No
Submitted: 11 days ago.
Category: Networking
Expert:  Kevin T replied 11 days ago.

Hi

Can you tell me roughly when you prchased it?

Is it derfientrly Windows 10?

Regards

Kevin