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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Amazon fire stick remote not working

Customer Question

Amazon fire stick remote not working
Submitted: 12 days ago.
Category: Networking
Expert:  Tim replied 12 days ago.

Cliff, it sounds like its possibly defective, if you changed the batteries, and its the remote that came with the Fire stick, it may be bad, these things do happen -=(

Customer: replied 12 days ago.
No Tim......, How it all started, I had a problem with the closed caption, so I was given instructions to go to "settings" and reset the firestick program. In doing so or in the re- activation the problem of the program "not finding the remote" came up on the screen.. Everything worked perfectly in the weeks previous to that, but now I can't get out of that screen.
Expert:  Tim replied 12 days ago.

Gotcha, that was never explained to me, sorry. I'll do some research, i also have one my self i can toy with.