Hi. My name is***** you for your question and the opportunity to assist.
Can you tell me the model number of the router. It should be on the label
next to the big NETGEAR letters.
Thank you. On the label on the router does is say R6200 or similar?
Is your computer the only device that is getting disconnected or is it happening
with any device that connects to the router wirelessly?
Thanks. Is your laptop running Windows 10?
OK. Click start and in the search area type: cmd
Right-click on the cmd search result you see at the top of the search
results and select Run as Administrator.
At the blinking prompt in the black window type the following commands, pressing Enter after eachnetsh winsock resetnetsh int ipv4 resetnetsh int ipv6 resetipconfig /flushdnsnetsh int ip reset netshlog.txtClose the black window.
Click start again and in the search area type: device manager and open the search result.
In Device Manager, expand the entry for Network Adapters.
Right-click on your wi-fi adapter and select Uninstall (don't delete driver software)
Once it's gone close everything and restart the laptop.
The wireless adapter will be re-installed at startup and your networking protocols reset.
Connect to wireless and see how long it lasts.
Good morning. After going through the steps above is the connection stable?
If you believe the router is the issue, with the router powered on, hold down the reset button (see attachment below) on the back using
a pointed object for 10 seconds and release. It take a couple of minutes to reset and it will put things back to the
way they were when you first set up the router.