Hello. My name is ***** ***** I will be assisting you today.
Do you have network cable plugged in or is it wireless?
Do you have a usb cable to plug into your computer directly temporarily?
you can get to the network menu to put in a static IP? Can you change it to use DHCP?
In the menu is it connected to your wireless network?
you're typing in the IP address of the printer on your computer?
can you ping it? if you go to start menu --> search cmd --> ping ipaddress
so the IP address is wrong or the printer is not setup correctly.
Are you able to see if the printer settings has a subnet mask and gateway along with IP address?