I'm sorry about the issue. Was it working fine previously? Or is this a new Gateway desktop computer, or a new internet modem / router device, etc.?
Is there any error or message?
What's the model of your Gateway desktop?
What's the model of your internet modem / router device?
Please reply at the box below. Thank you,
Does your Gateway desktop computer have Windows XP, Vista, or 7 or 8 or 10?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,