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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My Linksys wireless router is blinking continuously and I've

Customer Question

my Linksys wireless router is blinking continuously and I've lost wireless connection
JA: How much experience do you have with this particular Linksys product?
Customer: i've had it plugged in for 4 years with no issues.
JA: What happened right before this popped up?
Customer: it's been happening off and on for about 5 days. I would turn all connections off and reboot and it would stay up for a while and then go down again.
JA: What troubleshooting have you tried?
Customer: the usual. unplug everything, wait and reboot.
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Networking
Expert:  Tim replied 14 days ago.

Hey there, I'm Tim and will be helping you. This kind of sounds like a hardware failure from what I have read, can you provide more details? Routers life spans are not huge, average is 2-3 years before problems arise.

Customer: replied 14 days ago.
Can I give you the model numbers?
Expert:  Tim replied 14 days ago.


Expert:  Tim replied 14 days ago.

one of two thing are happening, the router is failing, or your ISP is down -

Customer: replied 14 days ago.
I have a DSL line running other parts of my business. The model number for the cisco router is WRT12ON
Customer: replied 14 days ago.
how would I know if my ISP is down?
Customer: replied 14 days ago.
Are you going to get back to me?
Expert:  Tim replied 14 days ago.

Yes, sorry. Which lights are blinking? All?

Expert:  Tim replied 14 days ago.

What are you on at the moment?

Customer: replied 14 days ago.
I called linksys direct & got it resolved. Please close this issue.
Customer: replied 14 days ago.
90 minutes later responding is not good service.