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Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 1541
Experience:  IT Manager at Wood Group PSN
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We have replaced a router, cables, and a Wi-Fi adapter, but

Customer Question

We have replaced a router, cables, and a Wi-Fi adapter, but we still get frequent notices that we have lost connectivity with the internet (sometimes as often as every 5 minutes). We have a Wi-Fi enabled printer and we cannot print (big deal since we are closing on house and need to correspond with a realtor often). The best number to get to me is(###) ###-#### Hope you can help!
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: Not sure!
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have replaced the router and the wi-fi adapter so I don't have a lot of successful time on the new equipment. Most of the issues developed over the last couple of weeks.
Submitted: 7 months ago.
Category: Networking
Expert:  Kris R replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris R replied 7 months ago.

Do you have any wired devices on your network? Does this issue happen on these also?

Expert:  Kris R replied 7 months ago.


Is this still required?