I'm sorry about the issue. Do you just need the wireless password?
Or do you nee the router's login password?
Would you like to reset the router and re-set it up again?
Please reply at the box below to continue. Thank you,
Since the router's login password ***** ***** we need to reset the router and set it up again and set a new password ***** want. Is that okay?
Please reply at the box below. Thank you,
Sorry, yes, it took me some time to troubleshoot and to type the answer.
- Please press and hold the RESET button / hole at the back / bottom of the router (using a paperclip or pen) for about 12 seconds, then wait a bit and set up the router again.
If you still need further help, please let me know the exact model of your D-Link AC1200 router, such as DIR-842, or DIR-860L, etc.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
I'm really sorry. After resetting the router, you would go through the setup on the router. But I'm glad you got it working now. Remember your password ***** now on. Do you need help with anything else today? Thank you very much for your patience,
OK, no problem. Sorry about this time as you could not get back to me earlier, so I could continue helping you, but I'm glad you got it working now. We are canceling this per you request. If you need anything else, please let me know any time. Thank you for the update.