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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I try to connect to the internet (I have two different

Customer Question

I try to connect to the internet (I have two different networks) and it says that is connecting and it doesn't connects.
What should I do?
I'm sending a link with a video explaining better what is happening.
https://drive.google.com/open?id=0B1u6BGono5zhSkNpcGpHUHJNZjA
Submitted: 2 months ago.
Category: Networking
Expert:  Tim replied 2 months ago.

Hey there, I'm Tim, thanks for the video. are you able to hardwire in? This could be from a Microsoft patch, or even a bad WIFI card, but more likely software of some sort.

Customer: replied 2 months ago.
Hi Tim.
I am.sorry but I didn't get how I will make my WiFi work again
Expert:  Tim replied 2 months ago.

Like i said, we need to test with a cable if we can, rule out a software issue with wifi - does not make sense?

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