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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My new Belkin router doesn't show up on my laptop, yes, my

Customer Question

My new Belkin router doesn't show up on my laptop
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: yes
JA: What happened right before this popped up?
Customer: my old router crashed last night. the plug was very hot and stopped working so I bought a new belkin and everything lights up but my laptop doesnt find the signal but other neighbors wifi does
JA: What troubleshooting have you tried?
Customer: a few laptop things but don't know where to get to wireless stuff
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 22 days ago.
Category: Networking
Expert:  Josh replied 22 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 22 days ago.

You mentioned that you bought a new router but did you set up the Wi-Fi on it?