How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask bbao Your Own Question

bbao
bbao, System Administrator
Category: Networking
Satisfied Customers: 189
Experience:  Certified Information Systems Security Professional / Certified Information Security Manager / Microsoft Most Valuable Professional
96068672
Type Your Networking Question Here...
bbao is online now
A new question is answered every 9 seconds

I have a linksys router. If wired it works fine like 25 mbps

Customer Question

I have a linksys router. If wired it works fine like 25 mbps but when I go wireless it drops to 1.5 mbps. It worked fine till a week or so ago.
JA: How much experience do you have with this particular Linksys product?
Customer: I have a had wireless for about 8 years. I had another smaller router from linksys until a little over a year ago. I have set up wireless routers for myself in 2 locations over the last 8 years and I have set up 2 of my uncles routers. Never any problems. I use speedtest.net to test speed on my desktop wired and my laptop both wired and wireless. I have used att to test speed too.
JA: Have you installed any updates recently?
Customer: no my current router is a linksys AE6400 I think. Unless it did it automatically I have not
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don no
Submitted: 28 days ago.
Category: Networking
Expert:  Josh replied 27 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 27 days ago.

There are a lot of factors as to why a wireless connection can be slowed down..

Is the router underneath anything? Where is it positioned?

How far away from the router are you when you receive 1.5mbps?

Customer: replied 27 days ago.
Right beside ior less than 20 feet away. Also I have received several responses from you all. I only want to invest 5 dollars why so many responses?
Customer: replied 27 days ago.
Please cancel my request I do not want your services. Please cancel!
Expert:  bbao replied 27 days ago.

The symptom sounds like wireless channel interference. Did you try changing the wireless channel to another "far away" from the previous one?

Expert:  bbao replied 27 days ago.

> If wired it works fine like 25 mbps but when I go wireless it drops to 1.5 mbps.

I had the exact same issue with my Linksys router. The issue was fixed after changing the wireless channel and bandwidth.