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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can't see the network... I used to see it fine

Customer Question

i can't see the network... I used to see it fine
Submitted: 22 days ago.
Category: Networking
Expert:  Viet - Network Tech replied 22 days ago.

Hi,

I'm sorry about the issue. Is it the wireless issue on the computer? Or is it something else?

Is there any error or message?

What's the model of your computer?

Have you tried anything?

Please let me know. Thank you,

Customer: replied 22 days ago.

can you log into my computer?

Expert:  Viet - Network Tech replied 22 days ago.

Yes, but first, is the internet currently on your computer? And what kind of network or issue you are having with?

Please let me know. Thank you,

Customer: replied 22 days ago.

yes, i have internet connectivity

i can't see the home network

Expert:  Viet - Network Tech replied 22 days ago.

Are you trying to look at the content of another computer?

Is it about network file sharing between computers? Or what is the device?

Customer: replied 22 days ago.

yes.

and yes, between computers

Expert:  Viet - Network Tech replied 22 days ago.

I'm sorry; I'm not sure about this issue, but let me open this issue to other experts. Thank you,

Expert:  Cody replied 22 days ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?