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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I made a payment on 11-05-16 of $45.00 Verizon card.

Customer Question

I made a payment on 11-05-16 of $45.00 Verizon card. Recording is saying to make pmt. to turn phone on, but i did. Now what?
JA: Can you describe your network setup (devices and cables used)?
Customer: mobile phone
JA: What happened right before this popped up?
Customer: It was flashing your name but i'm on a friends computrer.
JA: What troubleshooting have you tried?
Customer: phone will not let us use it at all
JA: Anything else you want the network expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Networking
Expert:  Kevin T replied 1 month ago.

Can you explain in more detail the issue you are having, I cannot understand from the above chat.

Regards

Kevin