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bbao
bbao, System Administrator
Category: Networking
Satisfied Customers: 397
Experience:  CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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I have a netgear R6250 router, I lost wifi last night. Spent

Customer Question

I have a netgear R6250 router, I lost wifi last night. Spent time on the phone today with the service provider and they say it the router. Can you help and what will it cost?
Submitted: 7 months ago.
Category: Networking
Expert:  bbao replied 7 months ago.

Please advise you home broadband type, ASDL2+, DSL, Cable or Fibre?

Customer: replied 7 months ago.
ASDL2+ where do I find that? I have cable I think it's fibre
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 months ago.
what?
Customer: replied 7 months ago.
Ok let's do it.
Customer: replied 7 months ago.
What's happening now? Do you need anything else from me?
Expert:  bbao replied 7 months ago.
I am sorry I am outside at the moment. Will advise once go back to office.
Customer: replied 7 months ago.
In your email you mentioned just press the above button, what button. Anyway, I'm going to bed now I'll check my email in the morning. Thank You.
Expert:  bbao replied 7 months ago.

> Please advise you home broadband type, ASDL2+, DSL, Cable or Fibre?

> I am sorry I am outside at the moment. Will advise once go back to office.

I only posted two comments, all are above. I didn't mention any "above button", hence I have no idea what you are referring to.

Customer: replied 7 months ago.
bbao let's start over, we accomplished nothing last night.
Expert:  bbao replied 7 months ago.

Okay. I know you can't access Wi-Fi through via your Netgear R6250 router, but are you able to access the Internet through the router over wired connection? Is it something you are doing now?

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