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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Having problem connecting printer to a new modem. workforce

Customer Question

Having problem connecting printer to a new modem.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: workforce wf-2630. perched approx 1.5 years ago.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10 professional
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since I installed new modem on past Sunday. nothing happened
JA: Anything else you want the printer expert to know before I connect you?
Customer: not really
Submitted: 5 months ago.
Category: Networking
Expert:  bbao replied 5 months ago.

I think you require wireless printing, bu did you follow the user manual to configure the printer using the Windows 10 PC while the printer is connected via USB?

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