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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Unable to connect its new wireless hp 5650, new 2 mo,

Customer Question

unable to connect its new wireless hp 5650
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: new 2 mo
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: hp4650
JA: How long has this been an issue? What happened right before this popped up?
Customer: i have never been able to connect
JA: Anything else you want the printer expert to know before I connect you?
Customer: this is a wireless printer
Submitted: 4 months ago.
Category: Networking
Expert:  bbao replied 4 months ago.

Your wireless printer is HP DeskJet 5650. How about your computer? Mac or PC? What's the operating system running on the computer?

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