Hi,I'm sorry about the issue. What is the model of your Internet modem/router device?Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac? Please reply at the box below. Thank you.
Note: Your internet modem / router device was usually given to your previously from your internet service provider.
Do you see any password ***** key / passphrase at the back / bottom of your internet modem/ router device?
Also, what's the make / model of your laptop?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,