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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I am trying to change my xfinity password because I have 2

Customer Question

I am trying to change my xfinity password ***** I have 2 accounts. My lynksys router E2500 is preventing me from changing it
JA: Have you contacted anyone about your account?
Customer: I spoke at length with xfinity
JA: What happened right before this popped up?
Customer: I had two different passwords (one for each account) and I wanted to combine them . both of my accounts have the same name but not the same password
JA: What troubleshooting have you tried?
Customer: While talking with xfinity I tried to input my new password ***** it would not change
JA: Anything else you want the network expert to know before I connect you?
Customer: no, just how I can get the router to accept the change
Submitted: 7 months ago.
Category: Networking
Expert:  Martin replied 7 months ago.

Hello, how are you?

Would you like me to help you change your password?

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