Are you sure it is not open?
Hi. My name is***** you for your question.
Can you tell me the brand and model number of the extender?
Is there a label on the extender that says something like WN3000RP v1 or v2 ?
Thanks. Those need to be set up wirelessly. On the bottom of the extender is a reset button.
With the extender powered on, use a pointed object to hold the reset button down for 10 seconds
and release. Wait 2 to 3 minutes and check on a wireless laptop or tablet the list of wireless networks it can detect.
The extender broadcasts a wireless network called NETGEAR_EXT
Select it and Connect to it. It will say you're connected but with no internet.
That's the way it should be until it is set up.
Then open a browser (Internet Explorer, Google Chrome, Mozilla Firefox, Microsoft Edge)
and go to www.mywifiext.net
That should open the setup page for the extender.
Let me know the result please. During setup, you'll be asked to enter your
wireless password ***** get the extender connected to your router so
have that handy.
Hi. I'm following up to see if you were able to get the extender set up?
Let me know if any issues.