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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I can not connect to the router through my extender.I

Customer Question

I can not connect to the router through my extender.I believe there are two different IP adresses
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: yes
JA: What happened right before this popped up?
Customer: Am not sure
JA: What troubleshooting have you tried?
Customer: connecting to the net work via an Ethernet cable. and going to the suggested sites but can not access them either
JA: Anything else you want the network expert to know before I connect you?
Customer: Should I disconnect the Ethernet cable?
Submitted: 1 month ago.
Category: Networking
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
i guess I will try to fix it myself if you can give me some ideas.
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Customer: replied 1 month ago.
when will i be able to talk to a tech?
Customer: replied 1 month ago.
how long are your minutes?
Expert:  Kevin T replied 1 month ago.

Sorry whats that?