My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Would you share lost email id please?
Have you shared cell number as a recovery cell no, If so, please share the cell no
what was the old password
Do you have any other device configured with this email id?
eg: mobile / tablets etc
So on mobile, can you still access emails from***@******.***
How do you have entered email credentials previously. Is it configures as auto login in computer
did you get a code on this cell number
Check out message
share me the code
Ok its done...
Please try with password
Let me know if you are able to login using new password...
Can you explain how you are entering password
If you are willing, i can start a remote session and show you its working
You must type K in caps
(K in caps & rest are small letters)
You don't have to pay more
Just check the password ***** again
Are you chatting from a computer
Please download and run below tool on your computer